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Continue ShoppingPrivacy Policy
Last updated: October 9, 2026
1. Who We Are
This Privacy Policy explains how sharkninjaCleaner (“we”, “us”, or “our”) collects, uses, shares and protects your personal information when you visit our website, create an account, place an order, or contact us. By using our website you agree to the practices described here.
2. Information We Collect
- Information you give us: your name, email address, phone number, shipping and billing addresses, account login details, order details, and anything you send us when you contact customer support or sign up for our newsletter.
- Payment information: payments are processed by PayPal and Stripe. We do not see or store your full card number or security code. We receive only limited details, such as the payment status and the last digits of your card.
- Information collected automatically: your IP address, browser type, device type, the pages you view, and the date and time of your visit. We also use cookies, as described below.
3. How We Use Your Information
- To process, ship and support your orders, including returns and refunds.
- To create and manage your account.
- To send order confirmations, shipping updates and replies to your questions.
- To send news and offers if you have subscribed. You can unsubscribe at any time.
- To keep our website secure, prevent fraud, and fix technical problems.
- To meet our legal, tax and accounting obligations.
4. Payments
When you pay with PayPal or Stripe, your payment details go directly to that provider and are handled under its own privacy policy. We encourage you to read the privacy policies of PayPal and Stripe.
5. Who We Share Your Information With
We do not sell your personal information. We share it only as needed with:
- Payment providers (PayPal and Stripe) to process your payment and prevent fraud.
- Shipping and delivery partners to deliver your order.
- Service providers that help us run the store, such as website hosting, email delivery and customer support tools. They may use your information only to provide services to us.
- Authorities or professional advisers when the law requires it, or to protect our rights, customers or website.
- A buyer or successor, if our business is sold or reorganized. Your information would stay subject to this policy.
6. Cookies and Similar Technologies
We use cookies that are necessary for the store to work, for example to keep items in your cart, keep you logged in, and complete checkout. We do not currently use advertising cookies or third-party analytics tools. Our pages may load resources such as fonts or images from third-party providers (for example Google Fonts), which can receive your IP address when your browser requests them. You can block or delete cookies in your browser settings, but parts of the store may not work without them. If we add analytics or advertising tools in the future, we will update this policy.
7. Marketing Emails
We send marketing emails only to people who have signed up. Every marketing email includes an unsubscribe link, or you can email us at contact@sharkninjaCleaner.com. Order and account messages are not marketing and will still be sent.
8. How Long We Keep Your Information
We keep personal information only as long as needed for the purposes in this policy, including to meet legal, tax and accounting requirements. After that, we delete or anonymize it.
9. Security
We use reasonable safeguards to protect your information, including encrypted connections (SSL/HTTPS) and limited access to personal data. No website or transmission method is completely secure, so we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, object to or restrict certain uses, withdraw your consent, and receive a copy of your information. To make a request, email us at contact@sharkninjaCleaner.com. We may need to verify your identity first, and we may keep information we are required by law to retain. You may also have the right to complain to your local privacy authority.
11. International Transfers
Our service providers may be located in other countries, so your information may be processed outside the country where you live, where privacy laws may differ. We take steps to ensure it is handled with appropriate protection.
12. Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.
13. Third-Party Links
Our website may link to other websites, such as social media and payment providers. We are not responsible for their content or privacy practices, so please review their policies.
14. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. Continued use of our website after an update means you accept the revised policy.
15. Contact Us
If you have questions or requests about this Privacy Policy or your personal information, contact sharkninjaCleaner at contact@sharkninjaCleaner.com.